QR Code not displaying on tickets.

[Jonny]

I recently purchased and installed Event Tickets Plus.

I tested a ticket purchase and all works great, except that there is no QR code on the ticket that gets delivered.

I’d like to use this for a concert coming up, but would like to use the scanning feature.

Any reason this isn’t showing up?

[Jonny]

Still waiting for assistance. I paid for the plugin and it was said that support for one year was included. Please respond.

[Jonny]

Getting URGENT! I need to sell these tickets and I don’t want to have to hand check in people.

This is the whole reason I paid $89 for plugin. Is this a known issue? Is there a setting I’m missing? Is there a PHP module I’m missing. I don’t understand how everything but the QR code works. THIS NEEDS TO GET RESOLVED! We have other events with hundreds of people. The QR code is crucial.

[Jonny]

I worked it out. Needed to install a new graphics driver for php 5.6 in order to get the QR code.

[Jennifer]

Hi Dustin,

Apologies for the delayed response! As our forum guidelines specify, it can take 24-48 hours for us to be able to respond. We understand the importance of being able to get answers quickly though and always do our best to respond sooner than 24 hours, but sometimes it does take a bit longer, especially when there is a high volume of posts in the forums as there has been lately.

Still, I am glad you were able to figure out the issue here! If there is anything else you need help with, please let me know and I will be happy to help you out!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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