Hi,
Thanks for using our plugins. I can help out here.
This is a little guide I have for the QR Codes that explains the capabilities needed to checkin: (it does not have to be an admin account)
How to check in using Ticket Plus’s QR Codes:
- Get an App for your phone or tablet that can read QR codes (Scan for IOS is what I use)
- Setup the Scanner App to open in a browser or in the app itself (I used Chrome as my browser with the app and signed in there)
- In either sign into your site with at least a author level account or create a special account with edit_posts and read capabilities (User Role Editor is an easy plugin to do this with)
- Scan the QR Code and you will get a success message such as “This Ticket with ID xxxx was checked in.”
If you are just seeing the event page with no success message it does not recognize you as logged in.
Also, please make sure to have cookies turned on so your login will work.
Does this help clear it up?