Purchased Wrong One _ Did not Even Installed

[Ali]

I just purchased the Calendar Pro asking my programmer to install. He did not install and immediately told me that needed to purchase “Community Events” one as I need to let members to post their events. Please cancel my license key and give me a new license key for Community Events download and install. Also, I suggest that you have a spreadsheet style of your products and features. That will be helpful. I really appreciate prompt response as I am trying to get this off the ground. Thank you.

My account iSalamat

[Nico]

Hi there Ali,

Thanks for reaching out to us!

I’ve swapped the PRO license for a Community Events one. Can you please confirm you see this change in your account?

That’s a good suggestion, I’ll make sure to mention it to the websites team, thanks!

Have a great weekend,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts