Purchased new subscription instead of renewing help needed.

[Robert Safran]

My subscription expires in 7 days and I didn’t see where I could renew it until after I purchased a new subscription. I’d prefer it if you could either cancel my new subscription or apply my new subscription to the renewal so I don’t have to change the Key and lose a week’s use of the license.

Thanks,
Rob

[Courtney]

Hi Robert

We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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