Purchased License Renewal But Does Not Appear in My Account > License Keys

[geoffmyers]

I just purchased a license renewal for the Events Calendar PRO plugin. However, it does not appear in My Account > License Keys nor do any downloads appear in My Account > Downloads. I would have posted this topic in the support forum for premium license owners, but I am unable to do so because of the issue described above. Please advise. Thanks for your help!

[Courtney]

Hey Geoff

I marked this thread as private. Can you send in your license key? Events » Settings » Licenses. I’d like to see if this license is possibly tied to a different login or email.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts