Purchased Events Tickets Plus, but gives me a download to WooTickets?

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Home › Forums › Ticket Products › Event Tickets Plus › Purchased Events Tickets Plus, but gives me a download to WooTickets?

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  • July 25, 2017 at 5:38 pm #1326128
    Josh Kirk
    Participant

    I need the latest version of Events Ticket Plus, not WooTickets! Whats going on!

    Thank you

    July 27, 2017 at 5:53 am #1326841
    Geoff B.
    Member

    Good morning Josh and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Using your account, I just went over to https://theeventscalendar.com/my-account/downloads/
    The good news is that Event Tickets Plus is there and available for you to download.

    Since I do not have your system information handy, I cannot tell for sure, but if you are using Wootickets at the moment, the update to Event Tickets Plus is not automatic.

    In fact, I would highly recommend reading the following: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

    Let me know how that goes.

    Best regards,
    Geoff B.

    July 27, 2017 at 8:20 am #1326911
    Josh Kirk
    Participant

    Thank you for fixing that. I can’t wait to get it working!

    July 28, 2017 at 8:28 am #1327453
    Geoff B.
    Member

    Good morning Josh,

    Awesome!

    Please hit us up if there is anything else we can do to help.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

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