Purchased Event Tickets Plus, Meant to purchase Community Tickets… swap?

[Chris]

I just accidentally purchased Event Tickets Plus instead of Community Tickets…

Could you please change my licence over to a 1 site Community tickets licence please.

[Geoff]

Hey Chris,

No worries at all! I went ahead and refunded your license for Event Tickets Plus and you should see the funds back in your account in 5-10 business days.

I was unable to make a 1 for 1 switch since the prices for the licenses are different, so please go ahead and purchase Community Tickets and you should be good to go from there.

And, of course, let me know if you have any questions and I’d be happy to help. 🙂

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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