Purchased EC Pro – issue with updating free Event Calendar first

[Jim]

Hello – need help with getting The Event Calendar 4.4.0.1 installed as part of Pro install.

1.) The current version shows as 9993.1. There is a message when trying to update to 4.4.0.1 that a newer version already exists.
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2.) New Install = The Event Calendar – Install error 4.4.0.1:
Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/bopshopc/public_html/wp-content/plugins/the-events-calendar/

Plugin install failed.
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There is a full schedule of events already running on the free version. We want to make sure we do not lose this.

Thanks – Jim W.

[Cliff]

Hi, Jim.

You can download the latest version from https://theeventscalendar.com/my-account/downloads/

Once you have that .zip, please delete The Events Calendar PRO via wp-admin/plugins.php and install a fresh version from the wp-admin plugin installer by uploading the .zip you just downloaded.

You can do the same for The Events Calendar core/free plugin, except you don’t have to obtain the .zip first; you can simply search for it from the WordPress plugin install screen.

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Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

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Please let me know how this goes for you.

[Jim]

Using the FTP method worked perfectly! Thanks.

One additional issue:
After upgrading to Pro, the default events page http://www.bopshop.com/events/ no longer shows Upcoming Events in the proper order.

However if we create a new page and use the shortcode, it works fine.

More info: After entering the /Events page, hit <previous and then next> and it comes back to the correct order.

Thanks – Jim W.

[Cliff]

I’m glad to hear that! I’m glad you’re back up and running.

For your new issue, please create a separate thread so we can handle one issue per thread.

Thanks!

[Author]

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