Purchased a business plan but only a personal went through

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1197861
    Bradley
    Participant

    How do we get this corrected with the 30% off? I purchased the bundled plan, not sure what happened. How can we get this fixed?

    #1198309
    Josh
    Participant

    Hey Bradley,

    Thanks for reaching out to us!

    Would you mind emailing a copy of your receipt along with this related issue to support[at]theeventscalendar.com and we can work to get this worked out for you.

    Thanks!

    #1198322
    Bradley
    Participant

    [info removed by Josh 11/29]

    #1199083
    Josh
    Participant

    Hey Bradley,

    Thanks for following up with this information!

    I took a look at your account and it appears that you can go through the upgrade process on all of your plugins from the https://theeventscalendar.com/my-account/license-keys/ page. Once at the cart, you can use the coupon code “rejuvenate” until tomorrow to get the discount on the upgrade as well.

    Let me know if this helps.

    Thanks!

    #1208873
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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