Purchase wrong addon

[Matthew]

Guys, I guess I was on the site too long and being indecisive but I have managed to buy Calendar Pro and Community Events and I wanted to buy Calendar Pro and Event Brite events, please can you swap the licences around? You will see I have not downloaded or used the licence for Community Events.
Thanks
Matthew Hughes

[Barry]

Hi Matthew.

Unfortunately we can’t swap the licenses around due to the way our software works; what we probably can do though is arrange a refund for one plugin and you can then purchase a different one.

If that sounds viable please email us ([email protected], marking your email for the attention of my colleague Leah) and you should probably also copy in your PayPal receipt. She will then be happy to assist and can give you a definitive answer on whether this is possible in your case.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts