Purchase made, cash in account. ticket no details and marked (1 Awaiting Review)

[jezzerisin]

I have no idea who has made this payment to me, as there’s no info showing apart from on the Attendees by ticket column, which showes “Full Board – Halls:” 0 Sold (1 Awaiting Review)

Can you help me see who booked this please? it’s pretty urgent, and embarrassing!

Jeremy

[Jaime Marchwinski]

Hi Jeremy,

Thanks so much for reaching out!

Can you go to your Orders tab or go to your Orders in WooCommerce to find the corresponding Attendee?  It should be one that is marked as Processing.

Let me know if that helps!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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