Purchase Box Not Displaying

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  • #1021855
    gilesholder
    Participant

    Hello I have a issue. I cant get the woocommerce ticket box to display. I have added multiple events all with WooCommerce tickets setup but the buy (woocommerce) option is just not displaying on the event.

    I am currently using the BeTheme (Latest Version) and have also tried Twenty Thirteen as mentioned in your knowledge base. The theme does not seem to be the issue as the ticket options are still not displaying.

    I have checked the ticket setup but still cant figure it out. I have attached screenshots of the ticket setup. I have also added a demo product in WooCommerce and know that its all working (Basket & Checkout)

    https://cldup.com/wr8boaqDxg.png

    Please help.

    Giles

    #1021997
    Cliff
    Member

    Hi Giles. Thanks for the system information and the screenshot. Those always help.

    Please update to the latest versions of all Modern Tribe plugins from https://wordpress.org/plugins/the-events-calendar/ and https://theeventscalendar.com/my-account/downloads/

    Your Woo Tickets add-on is out of date by quite a bit.

    Please install the latest versions of both The Events Calendar and its Woo Tickets add-on and see if that gets things working. I hope so!

    Thanks 🙂

    #1022052
    gilesholder
    Participant

    Thank you that fixed the issue 🙂

    #1022453
    Cliff
    Member

    Awesome! Thanks for letting me know.

Viewing 4 posts - 1 through 4 (of 4 total)
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