Proceed ticket checkout, but not showing shipping address column filled

[dd]

Hi,

I’m using event ticket plus.
While proceed ticket checkout, it’s only show billing address field to fill in, not showing shipping address, and even I’ve set the shipping zone & method at woocommerce setting, but why at checkout, it seems like after type billing address, choose payment method then proceed order. No any shipping cost auto appear…….headache.

I need to send parcel to attendee, shipping address is a must!

Waiting your reply.

[Cliff]

Hi, dd.

Do you have Shipping setup correctly?

To find out for sure, add a physical Product (not Virtual or Downloadable) and see if the shipping address form appears at the Checkout page for that Product.

If yes, then I think you’re wanting to force the Shipping Address form to appear at all times, in which case you can use this snippet:

add_filter( 'woocommerce_cart_needs_shipping', '__return_true' );

Please let me know how this goes for you.

[dd]

This is settled.
It’s automatic set as virtual product when I add ticket at event page.
After I set as normal product at woocommerce, shipping address info appear.

You can close this issue.

[Cliff]

I’m glad to hear that worked for you.

If you don’t want to have to manually change that for every ticket, you might want to give the code snippet I shared a try and see if it suits your needs too.

[Author]

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