Problem with venue url

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1002189
    charrame
    Participant

    Hi;

    Whe a user insert a event, the url oh the venue has the same text than the event name.

    HOw Can I solve this?

    thanks

    #1002190
    charrame
    Participant

    This reply is private.

    #1002321
    George
    Participant

    Hey @charrame,

    Sorry to hear about this! Can you share your system information with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also, can you let us know what your “Permalinks” settings are in “Settings > Permalinks” in your wp-admin?

    This is an odd issue that I cannot reproduce, so these first steps of getting system information will help us in trying to reproduce the problem and figure out what’s going on.

    Thank you!
    George

    #1002347
    charrame
    Participant

    This reply is private.

    #1002661
    charrame
    Participant

    This reply is private.

    #1002971
    George
    Participant

    Hey @charrame,

    Apologies for the delayed reply, we had a three-day holiday in the US and I’m just coming back from that today! Thank you so much for your patience.

    As for your issues, I’m curious:

    1.  how exactly did you make the “organizer” URL be /organizador instead of the default /organizer ? And the default /venue be /lugar ?

    2. If you temporarily disable this method on your site, and then go to Settings > Permalinks in your admin area, and just click “Save Changes” without actually making any changes, do your organizer and venue URLs work correctly?

    Thank you!
    George

    #1007743
    charrame
    Participant

    This reply is private.

    #1007929
    George
    Participant

    Hey @charrame,

    If you temporarily disable all translating methods on your site, and then go to Settings > Permalinks in your admin area, and just click “Save Changes” without actually making any changes, do your organizer and venue URLs work correctly?

    Also, I see that you’re using version 3.11.1 of Events Calendar Pro.

    Make sure that you update to the most recent versions of all Tribe plugins which are as follows:

    • The Events Calendar – 3.12.1
    • Events Calendar Pro – 3.12
    • Community Events – 3.12

    Try the first step; then try updating and then repeating the first step.

    Let us know what you find by doing this!

    Thanks,
    George

    #1012672
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 9 posts - 1 through 9 (of 9 total)
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