problem with recurring events

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  • This topic has 7 replies, 3 voices, and was last updated 9 years ago by Lisa League.
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  • #1262172
    Lisa League
    Participant

    I’m going to start this convo and add the rest privately, thanks

    #1262178
    Lisa League
    Participant

    This reply is private.

    #1262713
    Caroline
    Member

    Hi Lisa,

    Thanks for taking the time to reach out, and I’m so sorry for the trouble here! I’d be more than glad to assist you with sorting out your recurring events here. 🙂

    If any of your recurring events are showing incorrect data as in your second screenshot, you can easily remove this data and begin again–simply click the small “trash can” icon to the right of the Event Series heading.

    From there, you can quickly recreate your event recurrence series by setting the start and end dates for the first event in the series above, then clicking the Schedule multiple events button to re-open the event series options. Our Knowledgebase article on recurring events is the best place to get a detailed rundown of how these options work with the new UI, but I’d be glad to answer any specific questions you might have as you’re setting your events up!

    I hope that helps to get you started! Thanks again, and let me know if there’s anything else I can do to assist here!

    #1270239
    Lisa League
    Participant

    This reply is private.

    #1270316
    Caroline
    Member

    This reply is private.

    #1272130
    Lisa League
    Participant

    Pretty sure the issue was this –

    https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/
    Fix — Ensure multi-day “all-day” events are not reduced to only one day in length when made recurring.

    #1273406
    Caroline
    Member

    Hi Lisa,

    Thanks so much for following up–thrilled to hear that this issue has been resolved for you! It looks like you’re all sorted by now, so I’m going to go ahead and close this thread out, if that’s alright! Please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist! 🙂 Thank you!

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