Problem upgrading to 3.1

[Michelle]

I am trying to upgrade from 3.04 to 3.1. I had not entered my license key – now have done that, but get a message: Sorry, key validation server is not available.

Thanks,
Gordon

[Kelly]

Hi, Gordon. This is a great question. There are a couple of things to try.

Please make sure you first upgrade The Events Calendar (free version) before attempting to upgrade any add-ons. If you attempt to update add-ons first, you can get unexpected behaviors.

Second, if you’re having trouble getting the automatic updates to trigger, you can download the zip file for them from this site here: https://theeventscalendar.com/downloads/ Then, you’ll need to rename the existing add-on folder before attempting to update through the WP Admin interface.

Hope that helps!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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