Problem updating to version 4.1

Home Forums Calendar Products Events Calendar PRO Problem updating to version 4.1

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1089927
    farmgirlref
    Participant

    I tried the automatic update to version 4.1 but it wouldn’t work. I downloaded the zip file and tried to do it manually, which did install the plugin but when I went to activate it I got this message:

    Fatal error: Cannot redeclare Tribe_ECP_Load() (previously declared in /home/themarke/public_html/wp/wp-content/plugins/events-calendar-pro/events-calendar-pro.php:34) in /home/themarke/public_html/wp/wp-content/plugins/events-calendar-pro.4.1.0/events-calendar-pro.php on line 56

    Please help…I need to post events on my website!

    #1090430
    Geoff
    Member

    Hi @farmgirlref, so sorry for the trouble here!

    We believe we found the issue with the plugin directory name changes in our packaging system and have now resolved the issue.

    I recommend to deactivate and delete the Events Calendar PRO and then update by getting the latest files from your account in theeventscalendar.com

    https://theeventscalendar.com/my-account/downloads/

    The process of deactivating and deleting the plugins does not change or delete events or settings, but it is always a good idea to have a backup.

    Let us know if that helps get everything back to square one.

    Thanks!
    Geoff

    #1097050
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Problem updating to version 4.1’ is closed to new replies.