Hi, Carlos.
Thanks for that link. I see there are several rules from your theme that affect its displaying our plugin’s content.
We do not provide theme-specific styling help, per our Scope of Support / Terms.
If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.
Thank you very much for your understanding.
If you need some coding help, you may want to ask your developer, your theme author, or reference our documentation and list of known customizers.