Pro Options not Showing

[ajustesen]

Hey All,

I purchased the pro version of events calendar but I am not getting any of the pro options in the settings page. I have added my key, downloaded and installed the pro plugin and still no dice.

Some help would be greatly appreciated, the additional fields part is key to my clients site.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot them with you.

When you visited the Plugin Page of your site. What is the version of the Events Calendar and the Events Calendar Pro?

They should both be at 3.9.1 or 3.9 to work.

Also, are you using multisite?

Let me know and we can go from there.

Thanks

[ajustesen]

Hey Brian,

Sorry for the delay, I think I had a complete space case moment. I have WooCommerce Tickets purchased at version 3.9 which would explain the missing The Events Calendar pro options.

Now that that’s cleared up in WooTickets is there an option for additional fields?

Thanks

[Brian]

Ok sounds good.

The Pro Additional Fields does not add fields for use by WooCommerce tickets.

And we do not have a feature to add new fields to the Attendees List or on the tickets with out doing some customization.

However, you can utilize a plugin such as the WooCommerce Checkout Manager to add your own fields there.

Checkout Field Manager (Checkout Manager) for WooCommerce

Let me know if that helps.

Thanks

[Brian]

I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Thanks

[Author]

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