Pro

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  • #1434434
    Arend Jan
    Participant

    Why cannot I install the latest version of the events calender pro. I just paid yesterday for this service. Please look at my image enclosed. Also the URL is a test site. Next week I wish to transfer this website to its proper address which is http://www.dutchchurch.org.uk Will my Events Calender Pro work then afther this migration?

    #1435271
    Patricia
    Member

    Hey Arend,

    Thank you for reaching out to us!

    Sometimes new licenses or license renewals take longer than expected to register with our servers. Therefore, my guess is that your license should work by now.

    Please give it another try now and let me know how it goes. If the issues persists I’ll be glad to further investigate your case!

    Regarding your second question: it is possible to move your license key from one site to another by following the steps explained in this article:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    #1435503
    Arend Jan
    Participant

    Where is the version 4.4.4. I cannot find it.

    #1435609
    Patricia
    Member

    This reply is private.

    #1455348
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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