Hey Erin,
Thanks for your interest in our plugins!
Before I get to your questions about tickets, I’m curious: what is the demo site you tried out, specifically? What is the URL to this demo site?
Now, as for your questions:
There are not PDF tickets generated by our ticketing plugins. What you receive is an email – not the same email as the “receipt” email – that has the ticket or tickets you purchased as simple HTML documents. Then you can simply print this email of the tickets – specific print styles are included with the plugin so that the tickets fill up standard 8.5×11 printer paper nicely.
I hope this information helps – let me know! 🙂
Thanks,
George