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- This topic has 7 replies, 3 voices, and was last updated 9 years ago by
Kevin.
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AuthorPosts
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March 30, 2017 at 4:04 pm #1262341
Kevin
ParticipantHi, how do I get each ticket to print on a separate page. I’ve noticed some conditions in the template which appear to request this ( $count ++;
if ( $count == 2 ) {
$break = ‘page-break-before: always !important;’;
}
but it’s not happening.Many thanks
March 31, 2017 at 12:46 pm #1262803Caroline
MemberHi Kevin,
Thanks for getting in touch! Unfortunately, CSS styles such as page-break-before are sometimes stripped out by certain email application and webmail providers, such as Gmail. While I’m afraid that there isn’t any guaranteed way to force these styles to render across all platforms, we are currently developing a PDF ticket extension that will allow for PDF-based tickets as an option, effectively circumventing any rendering issues with users’ email clients. If this seems like something you might be interested in, I’d be glad to follow up with you once the extension is available to download so that you can try it on your site. Let me know what your thoughts are!
Thanks again, and please don’t hesitate to reach out if there’s anything else we can assist with!
March 31, 2017 at 2:28 pm #1262849Kevin
ParticipantThis reply is private.
April 4, 2017 at 11:03 am #1264294Kevin
ParticipantCan i get a reply to this please
ThanksApril 6, 2017 at 11:25 am #1266106Caroline
MemberHi Kevin,
So sorry to have kept you waiting here! I’m afraid that we don’t have an exact timeline for when our PDF ticketing extension might be available, but I’d be more than glad to follow up with you here once it’s ready! I’ll go ahead and make a note of this forum thread on our development ticket so that one of our team members or I can reach out to you when we’re ready to launch! 🙂
Until then, to ensure that tickets will render and print properly on separate pages as needed, we recommend using standalone email applications wherever possible rather than opening emails in webmail applications (such as on Gmail’s website). These applications are more likely to preserve HTML and CSS content and should print correctly even if the tickets do not display on separate pages when viewed in the application.
I hope that helps! Thanks again, and let us know if you should have any other questions!
April 23, 2017 at 11:14 pm #1273283Kevin
ParticipantThis reply is private.
April 24, 2017 at 8:29 am #1273428Caroline
MemberThis reply is private.
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