Price is incorrect on checkout

[rymera]

Hi there folks,

Had a bit of a search for this, but couldn’t find anyone logging the same issue.

I just bought the EDD Tickets extension and have found that when purchasing multiple tickets it adds a couple of cents onto the price.

So for example, I have an event that has a Front Row ticket for $50 and a Standard ticket for $15.

If you try to purchase 4x Standard tickets and 1x Front Row ticket, you would expect the price to be $110. But instead it’s $110.01.

Some additional info:
– I have tried it with tax on and off, same issue. We have a GST tax of 10%, the tax calculation appears to be fine ($10 in this case).
– As you add more tickets, the extra cents add up. I know it doesn’t sound like a big deal, 1c adding on to the price, but it’s incorrect and people simply won’t purchase if something doesn’t add up right.
– I double checked the price in EDD and it is showing just 15.00 and 50.00, no extra digits there.
– I have “prices entered with tax” set to “Yes, I will enter prices inclusive of tax” in the EDD settings.
– On experimenting, it seems to be adding the 1c when you have 2 tickets or more of the Standard ticket
– If you try to instead add 2x Front Row and 1x Standard it’s actually 1c less than it should be
– You can play around with it here: http://dev.rymera.com.au/qlecs/wordpress/event/sample-event/

[Barry]

Hi – sorry to hear you’re facing difficulties. The problem looks like it sits with the tax calculation:

30 x ( 1 / 1.10 ) = 27.272727

This is being rounded upwards, though, to 27.28 rather than staying as 27.27 – hence the extra penny.

EDD Tickets doesn’t actually interfere with this side of things, it’s all managed by EDD itself: if I test the same scenario out locally using just EDD (ie, no ticketing involved) I see the same thing – so I think that the best course of action here would be to post a request for help over on the EDD forum, or add an issue on their issue tracker (there may even be an existing one).

[rymera]

Thanks Barry, much appreciated and glad to see that it was an EDD issue. I will chase it up with Pippin and see what we can do. I’ll just hold off on closing this for a little bit until I can report back with what the fix is.

[Barry]

Definitely, we can leave this open for the time being 🙂

Thanks again!

[rymera]

Hi Barry, just letting you know this was resolved by Pippin and will be fixed in the next version of EDD:

More info: http://wordpress.org/support/topic/problem-with-tax-calculation-throwing-off-total-amount?replies=9

[Barry]

Excellent – thanks for updating the thread (and thanks to Pippin for jumping on top of this) 🙂

I’ll go ahead and close out the thread but if we can help with anything else please don’t hesitate to create new threads as needed.

Thanks again!

[Author]

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