Price at top of event page

[Peter]

Hi,

The price at the top of the individual event page is not showing prices showing VAT, even though all the setting within WooCommerce are set to show prices in the shop including VAT. The price in the bottom section for WooCommerce Tickets is showing including VAT correctly. This could be confusing to customers.

Is this a bug that needs updating with plugin?

Regards,
Peter

[Nico]

Howdy Peter,

Welcome to our support forums and thanks for reaching out to us! I’ll help you here…

First of all let me say that WooTickets is a legacy plugin now replaced by the combination of Event Tickets (free plugin) and Event Ticket Plus (premium add-on). I suggest you move to our new plugins an re-test before we start working on this issue – checkout the New User Primer: Event Tickets & Event Tickets Plus to get started.

Once you are all set with the new plugins please re-test, if this still an issue I’ll help you getting it right 🙂

Best,
Nico

PS: you should see an Event Tickets Plus license in your account!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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