Previous / Next Month not working in Calendar view

[Robert]

Hi guys,
we recently ran into the following issue:
When clicking on next- or previous-month-links the current month remains visible. OTOH when I use “open in new window (or tab)” everything works properly and the correct month is displayed.

The Javascript-Console says:
tribe-events.min.js:1:650
[“TEC Debug: tribe_ev.fn.update_picker sent \”611\” to the boostrapDatepicker”]
Month View Ajax Timer: 6251.302ms

is this a timeout issue? our server appears to be not very responsive. But it has worked before…

Any ideas?

cheers
Robert

[Sky]

Hi Robert,

I’m sorry to hear that you’re having issues with the previous/next links working. I will try to help you figure out the problem.

The information you shared from the console is not actually errors, just information that shows everything in the plugin loaded correctly.

Can you try temporarily switching to the Twenty Seventeen theme and disabling all other plugins to see if this is due to a theme or plugin conflict? If you do not have a staging site, you can use the WP Healthcheck plugin to do this for only your user.

Let me know if the calendar works properly with that configuration.

Thanks,
Sky

[Robert]

Hey Sky,
thanks for your reply. I switched to Twenty Seventeen for a short time but it had no effect on our problem.
I will try WP Healthcheck soon. But as I said, it has worked before and apart from plugin Updates -especially freom TEC- we did not change anything.

cheers
Robert

[Robert]

is there a known issue between TEC and the redux framework??

[Sky]

Robert,

It is important to check with not only a default theme enabled, but also to disable all other plugins and flush any caches when troubleshooting. This can be done through the healthcheck plugin I recommended, or on a staging server.

I have seen reports of problems between TEC and themes and plugins that use redux framework, but don’t have any specific information about it.

Let me know the results of testing with the configuration I mentioned.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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