Pre-Sales Questions Event Tickets Plus

[Dev]

Hi There.

I have some Pre-Sales Questions regarding Event Tickets Plus.

1- Which format ticket will be send to the purchaser? I want to send as a pdf format.

2- Can we customize the ticket like adding promotional stuffs, logo on it etc

3- Can we add discount on a ticket?

4- Can we export attendee list?

5- Will ticket sent automatically to the purchaser?

looking forward to hearing from you soon.

[Geoff B.]

Good evening and welcome to the Events Calendar forum!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.
I would love to help you with this topic.

1- Which format ticket will be send to the purchaser? I want to send as a pdf format.

The basic ticket is an HTML email containing a QR code.
We do however have an extension that allows you to send a PDF attachment version of the ticket as well: https://theeventscalendar.com/extensions/pdf-tickets/

2- Can we customize the ticket like adding promotional stuffs, logo on it etc

Yes, the ticket is fully customizable (just like most of our views). You might want to read our Themer’s guide to get a sense of how that works.

3- Can we add discount on a ticket?

Absolutely. In the end tickets are WooCommerce simple virtual products.
This means that all of the transactional aspect of tickets is handled by WooCommerce (including discount capabilities).

4- Can we export attendee list?

Yes you can: https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

5- Will ticket sent automatically to the purchaser?

This is up to you. You get to control when the ticket is sent by the settings at the very bottom of the Events -> Settings -> Tickets page.

But yes, tickets can be sent automatically (or not).

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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