Pre-Sales Questions

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  • #962137
    Kayla Burton
    Guest

    I am interested in the Ticket system, but I have a few questions.

    (1) Can I change the order that the ticket types appear for each event?

    (2) Can each ticket type request different information about the attendee (for example, can an adult ticket request different information than a child ticket?

    (3) Can I offer add-ons to the cart such as meals, linens, etc.?

    #962167
    Geoff
    Member

    Hello Kyla! Thanks for getting in touch–we’re stoked you’re checking out the ticketing plugins. ๐Ÿ™‚

    (1) Can I change the order that the ticket types appear for each event?

    By default, the tickets are in descending orderย by the the most recently created ticket. There are a few ways to change the order of tickets, but those would change the order on a global basis rather than per-event.

    (2) Can each ticket type request different information about the attendee (for example, can an adult ticket request different information than a child ticket?

    Unfortunately, no. This is definitely something we’re interested in doing and are actively looking into, but I’m afraid not at this moment and without a timeframe for when it would be available.

    (3) Can I offer add-ons to the cart such as meals, linens, etc.?

    You might be able to accomplish this by integrating Advanced Custom Fields into the WooCommerce checkout, but it’s not something that comes with our ticketing plugins right out of the box, I’m afraid.

    Is there anything else I can help you with here? Please let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    #962386
    Geoff
    Member

    Hi Kayla! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Please feel free to hit us back up if any other questions pop up and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

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