Pre-Sales Question: Events Ticket Plus – Reporting/Filtering

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  • #1603425
    Amanda Johnson
    Guest

    Is it possible to create custom filters to limit the attendees shown in the Attendee List by a custom field. For example we would like to be able to export based on this information, which we would capture in the registration form:

    • only attendees with allergies
    • only attendees who have given photo permission OR who have not given photo permission
    • etc.

      I see that there are filters available for this view, but they don’t seem to filter based upon the information we need to use.

      Also, is it possible to send an email message to attendees through Events Ticket Plus? If so, can this message be sent to only a subset of attendees – for example, based upon the subsets identified above?

    #1605388
    Sky
    Keymaster

    Hi Amanda,

    Thanks for reaching out. I will try to help with your questions.

    By default, there is no way to create filters for the attendee reports that get exported. You could probably customize this into things, but I think it would be much simpler to open the file in Excel or similar software and sort things as needed that way.

    Tickets are emailed out to attendees. There is not a way to choose per attendee who gets an email. Again, it may be possible to create something custom for this, but it’s not there by default.

    Hope that helps! Please let me know if you have additional questions about this.

    Thanks,
    Sky

    #1622693
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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