pre-sales question

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  • #1056130
    Marvin
    Guest

    Hi,

    I’m wondering if your product is able provide scheduling for our needs:

    1. Appointments can be made Monday to Friday.

    2. There are 8 time slots available per day.

    3. But only 4 appointments can be accepted each day. Once 4 slots are taken no more appointments can be accepted.

    4. Site visitors that use the scheduler can reschedule the appointment.

    5. Option to open up more slots and appointments on a given date, example on Feb. 15, make 15 slots available and accept 8 appointments.

    6. Payments are not needed to set an appointment.

    Thanks in advance!

    #1056135
    George
    Participant

    Hey Marvin,

    Thanks for reaching out!

    The items you list here are indeed mostly possible, in some sense, but not quite in the way it sounds like you are envisioning. I will address each point below with more detail, however just to be clear off the top, there isn’t a “Scheduler” system that any of our plugins come with. I.e. there is not a central place where you can book appointments and such; each event is its own standalone event, and buying a ticket on this specific event is the only thing our plugins support.

    On to your specific points to elaborate on this:

    1. Appointments can be made Monday to Friday.

    YES – You can make events that take place any time or day..

    2. There are 8 time slots available per day.

    YES – You could not use recurring events for this, because recurring events do not support tickets at this time. But you could definitely have each “slot” be a single one-hour long event.

    3. But only 4 appointments can be accepted each day. Once 4 slots are taken no more appointments can be accepted.

    NO – at this time, the best you could do here is set a max number of tickets PER EVENT, or “PER SLOT” in your case. So, you could set the number of tickets to 1 per event, so that only one ticket can be bought per event (which would be one “appointment” “booked” per hour). But you could not limit this to only 4 total slots/tickets per day with our plugins as they are at this time. 🙁

    4. Site visitors that use the scheduler can reschedule the appointment.

    NO – There is not a system for users to go into any part of their admin or the front-end of the site and change their ticket times, etc.

    5. Option to open up more slots and appointments on a given date, example on Feb. 15, make 15 slots available and accept 8 appointments.

    YES/NO – YES you could add more events on a certain date if you wanted. However, see my response above to your question #3 – regardless of quantity of appointments, there is not a way to have a limit of tickets sold per day, only per-event.

    6. Payments are not needed to set an appointment.

    YES – Event Tickets’ default option is the “RSVP” option, which is free and has no checkout process.


    For your needs, since you are not charging money (or at least not collecting payments for the appointments), you actually do not need any of our premium plugins. You can get all necessary calendar features mentioned above and the free-RSVP “ticketing” feature by simply having these two free plugins:

    • Event Tickets → http://wordpress.org/plugins/event-tickets
    • The Events Calendar http://wordpress.org/plugins/the-events-calendar

    So, definitely try installing both plugins and playing around with them first-hand if you’re curious. And let me know if you have any other questions!

    Sincerely,
    George

    #1076776
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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