Help Desk

Potential Sales Questions

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    Hi,

    We are looking at purchasing events calendar pro and event tickets plus but had a few questions before proceeding with the ticketing platform.

    What rates/ fees do you charge for credit card processing (or do we have to link you to our processor) also- we would need to be able to create a lot of ticketing options throughout the year – we have five fundraisers (we are a 501C-3 non profit) that are all ticketed, plus about 5-10 smaller ticketed workshops.
    What package would we need?
    Thank you,
    Deanna
    732-462-1466 x 19

    Posts: 129
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    Hi Deanna,

    Thanks for your interest in our products. 🤘

    With the free version of Event Tickets, PayPal is about the only option for accepting payments. With Event Tickets Plus, you have the ability to use WooCommerce which opens up tons of gateways like Stripe, Square and Autorize.net (there’s many others supported through them as well). So in short, we don’t process the transactions.

    If all your events will be on the same site, you should be fine with the personal license. With a large amount of items in the database, it’s important to have a good web host though 🙂

    We do have a non-profit partnership program that you can apply for here → https://theeventscalendar.com/apply-for-npp/

    Hope that helps you out!

    Take care,
    Ed ✌️

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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