Post Registration Email

[escapees]

Is there a way to send custom emails upon registration?

Currently attendees receive the event ticket but we need a way to automatically email additional information upon completion of purchasing a ticket. Such as parking instructions and other prior to event information.

[Patricia]

Hey James,

Thank you for reaching out to us!

You can customize ticket emails by overriding the default template or by using the filters we have available. You will find the original template for the email on:

event-tickets/src/views/tickets/email.php

You can modify/override it by creating a file with your own customization at [your-theme]/tribe-events/tickets/email.php

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[escapees]

Thanks for help! Will modifications to email.php be overridden by updates?

[Patricia]

Hi James,

You are welcome! If you place the custom code in your theme (under [your-theme]/tribe-events/tickets/email.php) as recommended, no, the plugin updates won’t override your changes.

I hope this helps! Let me know if you have any other questions.

Cheers,

Patricia

[escapees]

Thanks!

[Patricia]

Hi James,

You are welcome! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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