Possible to setup Event Tickets+ to not send the tickets via eMail?

[Dominik]

Hello,

I’m setting up a site for a client at the moment. They want to sell tickets via a webshop. I thought it would be cool, if it is bound to the evnts calendar.

Now my question. Is it possible, with the events calender tickets+ addon, to sell the tickets, but don’t send them via email?
The client wants to send them out by mail after the payment arrived.

Thanks,
Dom

[Geoff B.]

Good evening Dominik and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Now my question. Is it possible, with the events calender tickets+ addon, to sell the tickets, but don’t send them via email? The client wants to send them out by mail after the payment arrived.

Yes, that is possible.

In fact, here are a few options available:

1. By default, the tickets are not sent until the order status is set to “complete”. This means that the customer will get an email about the order details from WooCommerce. Still by default, this email states: “Your tickets will be sent in a separate email”. You can customize that message to something like “Your tickets will be sent in a separate email”: https://gist.github.com/geoffgraham/50b93c7db1791b213dedfa9ac7a01322.
2. You could use the following snippet to stop the ticket email from being sent https://gist.github.com/GeoffEW/67488cc3d5dda12a9e252e16e39191f4

Let me know if that helps.

Have a great day!

Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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