Possible theme conflict?

[Kyle Wirick]

I’ve installed ECPro on my site using theme GoalKlub from Themeforest. The events plugin loads in fine and I can add events, but the settings section is blank and the events page is also blank. Any ideas?

I also deactivated all plugins except EC and ECPro and it still was not working. It does work with 2014.

http://ecres148.servconfig.com/~cruadmin/

https://www.dropbox.com/s/kq6f7vdqe7yyurq/Screen%20Shot%202016-02-10%20at%204.19.54%20PM.png?dl=0
https://www.dropbox.com/s/bibr8fch9foj0lc/Screen%20Shot%202016-02-10%20at%204.20.53%20PM.png?dl=0

[Cliff]

Hi Kyle. Thanks for your detailed question and for attempting to troubleshoot prior to posting here.

For your situation — with only your theme active, no theme customizations, and only Modern Tribe plugins activated — would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

FYI: Please note that we do not provide support for all theme conflicts, but hopefully enabling WP_DEBUG will help discover an issue, which the theme author could then resolve for you.

Let us know what you find. 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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