Possible refund on plugin bought in error

[Adrian]

I purchased the Event Tickets Plugin in error when my client actually needs the Tickets Plus plugin. Is it possible to get the basic tickets plugin refunded back to my payment account?

[George]

Hey Adrian,

We can certainly help out here and issue refunds.

However, you describe buying the “Event Tickets Plugin”, when you actually need the “Tickets Plus plugin”.

To be clear, Event Tickets is free — https://theeventscalendar.com/product/wordpress-event-tickets/

Event Tickets Plus is the premium one.

So, maybe you’ve purchased the right plugin?

Let me know!

Please share a link to the product page on this site of the plugin you bought but did not want to buy; and then share a second link to the plugin you MEANT to buy.

☝️ Be sure to share these two links!

Thanks,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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