Plugin Won't Update with new license key

[Rebecca Redding]

Hello. I paid for event tickets plus update this morning and put in my new license key on my site. It won’t hold it or update my plugin. I have tried deleting the plugin and re-installing. I have tried many, many times. It will not update with my new license key. Any help would be greatly appreciated. Thanks,

[Brendan]

Hi there,

Thanks for emailing support. Can you go into My Account > License Keys and see if your domain name is still listed? If so, disconnect it, remove the license key and then add it again and save on your WordPress site.

Let me know how that goes.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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