Plugin could not be activated because it triggered a fatal error.

Home Forums Calendar Products Events Calendar PRO Plugin could not be activated because it triggered a fatal error.

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  • #1216037
    paulgriffiths
    Participant

    I installed or rather updated both from my Dashboard Updates page:

    Version 4.4.0.1 The Events Calendar
    and
    Version 4.4 The Events Calendar PRO

    both updated successfully
    went to visit site and error 500s
    also could not get to admin page any more

    Deleted both Plugins using my FTP

    and was able to get into Admin once again – website all back excluding these two plugins

    Logged onto my Pro Account
    downloaded both

    Installed both successfully

    Went to activate The Events Calendar and received
    Plugin could not be activated because it triggered a fatal error.

    Had this same issue with January 2015 updates!!

    and further update(s) resolved the issue ?

    Can you advise
    thanks

    use plugins on http://www.paulgriffiths.info – where experienced the above

    also have on http://www.tadworthcricketclub.co.uk but wont update because of the above

    #1216156
    paulgriffiths
    Participant

    I have re installed previous versions for Event Cal and Even Cal PRO
    still getting WSoD

    Deactivated all Plugins and website back on view

    Have now enabled same plugins one at a time and lastly Events Calendar and Events Calendar PRO also with the Category Colours plugin – and website is fine displaying as it was before I updated both Event Calendar and Event Calendar PRO

    So current for Event Calendar Plugins running versions:
    The Events Calendar – Version 4.3.2
    The Events Calendar PRO – Version 4.3.2

    reolved ?
    not really as could update again but reluctant to as caused error 500 WSoD and the error “Plugin could not be activated because it triggered a fatal error.”

    The Events Calendar – Version 4.4.0.1
    The Events Calendar PRO – Version 4.4

    Will wait for another update?

    #1216702
    George
    Participant

    Hi @paulgriffiths,

    Ack, sorry for the fatal errors! We hate seeing those pop up and know how frustrating they are. Props to you for testing on a local environment before updating!

    This appears to be related to a similar issue I saw earlier this morning where one of our libraries (Tribe Common) is not fully updated in The Events Calendar.

    Will you please download fresh copies of:

    • The Events Calendar (4.4.0.1)
    • Events Calendar PRO (4.4)

    You can download both of those by logging into your account on this site and heading to My Account > Downloads.

    Once you have those versions, please reinstall the plugins manually by uploading them directly to the wp-content/plugins directory.

    I’m hoping that resolves the error. Let’s give that a try and go from there.

    Thanks!
    George

    #1216823
    Najib Manea
    Participant

    Hi George

    apologies Just seen your email..

    Choose Upload and browse to where the zip file is

    I will do that now almost 8pm here in the UK

    will let you know.

    Also wondered about unzipping and uploading using my FTP program

    will try the ZIP upload first

    Paul Griffiths
    tel: 07802 712702
    http://www.paulgriffiths.info
    http://www.cricketcoach.info

    [http://www.linkedin.com/img/webpromo/btn_viewmy_160x33.png]

    also on Twitter @PGACricket

    Paul’s Academy of Cricket:
    http://www.paulgriffiths.info/pgacricket

    Paul Griffiths – Surrey – London – UK
    http://www.paulgriffiths.info/aboutme
    about.me/paulgriffiths

    #1216832
    Najib Manea
    Participant

    Have downloaded both

    but only uploaded the Event Calendar Zip file

    plugin failed then error 500

    fix is to delete the event calendar plugin folder using my ftp

    still not loading site – WSoD

    Disabled all plugins – and site back e.g. no WSoD

    I will enable all previous Active plugins and fall back to previous plugin versions for PRO and Events Calendar

    this is what I did last night yesterday and all worked fine

    Paul Griffiths
    tel: 07802 712702
    http://www.paulgriffiths.info

    Paul Griffiths – Surrey – London – UK
    http://www.paulgriffiths.info/aboutme
    about.me/paulgriffiths

    #1216968
    paulgriffiths
    Participant

    This reply is private.

    #1216974
    paulgriffiths
    Participant

    This reply is private.

    #1217821
    George
    Participant

    This reply is private.

    #1217988
    paulgriffiths
    Participant

    Hi thafor the update “issue” your end!!

    http://www.paulgriffiths.info still has the previous versions of your Event Calendar and PRO version

    also use on http://www.tadworthcricketclub.co.uk – but leaving updates there until another . 1 update ? from you guys / team

    The WordPress Core Update 4.7.1 was successfull across all my

    The Chris thing confused me – always logged as Paul / Paul Griffiths

    Paul Griffiths
    tel: 07802 712702
    http://www.paulgriffiths.info
    http://www.cricketcoach.info

    [http://www.linkedin.com/img/webpromo/btn_viewmy_160x33.png]

    also on Twitter @PGACricket

    Paul’s Academy of Cricket:
    http://www.paulgriffiths.info/pgacricket

    Paul Griffiths – Surrey – London – UK
    http://www.paulgriffiths.info/aboutme
    about.me/paulgriffiths

    #1218221
    George
    Participant

    Hey Paul,

    It sounds like you’ve been able to roll back one site to the previous versions, and your other site you’re just waiting for our published fix for this error to arrive…a smart move on both accounts, and I’m glad to hear you’ve got some temporary stability with your sites for now.

    Really sorry for the trouble here. Stay tuned to this thread for updates about the fix!

    — George

    #1222059
    paulgriffiths
    Participant

    This reply is private.

    #1222520
    George
    Participant

    This reply is private.

    #1225031
    Nico
    Member

    Hey,

    I’m reaching out to let you know that we just released a fix for this issue. Please update the plugins to version 4.4.1 (4.4.1.1 for The Events Calendar) and let us know if this actually makes the issue right in your site.

    More details on the release → Maintenance Release: The Events Calendar and Event Tickets 4.4.1, plus premium add-ons

    Best,
    Nico

    #1241048
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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