Plugin Conflict

[Kiki]

I’ve identified that Events Calendar Pro is not working on my client’s site – http://upstart-advisors.com/events – because of a conflict with another plugin (this is essential to the site) – https://wordpress.org/plugins/testimonials-widget/

How do I move forward with this conflict?

[George]

Hey @Kiki,

I’m really sorry to hear about this – there unfortunately may not be anything we can do. I see that your Events Calendar Pro license was purchased on October 13, so if worst comes to worst and we can’t get things working, we can issue you a refund (we can only issue refunds within 30 days of purchase).

However, one thing that might help here is to leave both plugins activated, so that the conflict exists, and then to see if any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist. Let us know if any errors pop up after doing this!

Thank you,
George

[Kiki]

George,

Thank you for your answer. We’ve decided to go a different direction since this plugin is a conflict with another necessary plugin on my site. Please initiate the refund you mentioned. Thanks.

[George]

Hey @kiki,

I’m sorry to hear that but am happy to help with the refund. To go about that, however, we won’t be able to over the forums; please email [email protected] with a copy of your original order receipt attached. We will initiate the refund from there 🙂

Thank you for giving our software a try to begin with!

Sincerely,
George

[Author]

Posts