Please log in to enable event imports from Eventbrite

[Sarah Correa]

Hi There,

I keep getting this message when I try to import events. “Please log in to enable event imports from Eventbrite.”
Then I log in and authorize the link and it takes me back to my website but I just keep getting the same message.

Can you suggest anything?

Thanks

[Sarah Correa]

I am also now getting this error when I manually edit events “cURL error 7: Failed to connect to ea.theeventscalendar.com port 443: Connection refused”

[Andras]

Hey Sarah,

Thanks for reaching out!

I see that you have more plugins to import eventbrite events.

To make sure that those plugins do not interfere, I would suggest deactivating them, at least until we get this sorted.

When that’s done I would recommend to start setting up eventbrite from scratch.

First remove the EB authorization. You can find guidance for that in the “Remove Authorization” section of this article.

Afterwards, try to set up the connection again and see if that helps.

Let me know what you find. If you are still getting errors, please share some screenshots of them.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts