Please Help Purchased

Home Forums Welcome! Pre-Sales Questions Please Help Purchased

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1054101
    Lane Lee
    Participant

    Few minutes ago I purchased the wrong thing. I thought I was purchasing the Events Calendar Pro package and I got Community Events. Please help me remove this and I will purchase the correct thing.

    #1054116
    Brian
    Member

    Hi,

    I can help out here.

    I can change the license to a Business Events Calendar Pro License in your account, does that work?

    Let me know and I can take care of it.

    Thanks

    #1054119
    Lane Lee
    Participant

    I am sorry I was confused and thought I was buying the Pro Package. My problem is I have two clients one wants recurring events and the other needs community events. I thought it was all part of the Pro but, now I see its separate feature. Can you apply what I have paid to those two things?

    #1054122
    Brian
    Member

    Ok that I cannot do from here.

    Please email us at support(at)theeventscalendar.com

    And include the order number and we can refund your purchase.

    Then you can purchase what you would like.

    Thanks

    #1076678
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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