Photo view not working after last update

[drickard]

Had to set my default to map of month because photo view not working.

Was ok before last update: Pro version 4.42

Events

[Geoff B.]

Good evening Patricia and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the photo view not working after the update.
I would love to help you with this topic.

I just went to your website and it looks like the photo view is back and running.
Did you change anything ?

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you tell me (perhaps with a screenshot) what was the issue with the view ?

Best regards,

Geoff B.

[drickard]

I reverted back to the previous update.

[Geoff B.]

Good afternoon Patricia,

Thank you for writing back.

I totally understand.

However, if it was possible to have a staging or local copy (at least to get some screenshots),  that would really help us solve the issue you are experiencing.

If that is not possible, could you describe what the symptoms were ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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