Photo View not Displaying

[Jeremy]

I updated to Events Calendar Pro 4.4.3 yesterday, and now the photo view for the calendar is not working. We use this view as the default view for our calendar. http://www.currypubliclibrary.org/events/

I have tried deactivating other plugins, but nothing has changed. Other than updating the plugin, I did not make any other changes to Events Calendar Pro settings.

[Courtney]

Hi Jeremy

I am trying to reproduce this same issue.  In the meantime, can you help me troubleshoot a little further?  Have you deactivated all other plugins? Have you tried a default theme?

Let me know if doing both of those resolves any issues.

Courtney

[Jeremy]

Courtney,
I have tried deactivating all of the other plugins, and the result was the same. I have not tried a different theme yet. The current theme if Farad Pro.

[Courtney]

Thanks Jeremy

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

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If you don’t see any WP_DEBUG messages while browsing your site, could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

===

Courtney

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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