Photo view never loads the first time

[rosemary]

Hi there,
I recently bought Events Calendar Pro because I wanted to use the photo view on my site. However this view never loads on my page automatically. Users who visit the page just see an empty screen. In order to see the photo view, I need to refresh the page about three times, then it finally shows up. Could you please let me know if there’s a solution? I’m hoping there’s a setting I can change in settings that will solve this. Thank you for you help.
Cheers,
Rosemary

[Brian]

Hi,

Thanks for using our plugins, I can help troubleshoot this issue with you.

I visited your site on Chrome and Firefox and was able to see the Photo View the first time in each.

But, I am seeing an error from your theme that maybe causing the issue:

no such method ‘reLayout’ for isotope instance
http://www.galleryopenings.com.au/wp-content/themes/HighendWP/scripts/scripts.js
Line 5

Are you able to contact the theme developer and see if they can help with this?

I am not sure how the theme is built so I am unclear on the fix for this.

I am also getting this error on some pages, which could be related to this issue:

TypeError: twttr is undefined
http://www.galleryopenings.com.au/wp-content/plugins/duracelltomi-google-tag-manager/js/gtm4wp-social-tracker.js
Line 63

Let me know what you find out and we can go from here.

Thanks

[rosemary]

Hi Brian,
Thanks so much for your assistance and your fast response on this. I will get in touch with the theme developer now to try to get those errors figured out. Thanks again.
Rosemary

[Brian]

Ok I will leave this thread open for a couple weeks. Let me know what they come back with and I can try to help out.

Thanks

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

Posts