Pending is GONE

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  • February 5, 2015 at 1:19 pm #940340
    hikeitbaby
    Participant

    The pending events is gone. We have at least 5 events in our calendar today we can’t approve. How do we get help on this? We have a pro account. Is there someone to contact for this?

    February 6, 2015 at 8:13 am #940521
    Barry
    Member

    Hi @hikeitbaby,

    I’m sorry to hear you’ve experienced difficulties.

    Can you help me to build a better picture of the problem – is it in relation to submissions made through Community Events, for example?

    • If you have activated Events Calendar PRO then you will be able to filter the list of events that shows in the admin environment. Sometimes, people inadvertently apply a filter without realizing it – please try clearing then saving the settings in the Filters & Columns box that appears above the list of events (only if you are also using PRO, of course)
    • Do others have access to the admin environment? Is it possible an admin accidentally trashed those events and do you see them in the trash area?
    • Did any settings change or plugin updates etc occur before this problem surfaced?

    Thanks!

    March 5, 2015 at 2:44 pm #946357
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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