Payments go through but show up as cancelled in dash

Home Forums Ticket Products Event Tickets Plus Payments go through but show up as cancelled in dash

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #83742
    kingjacob
    Participant

    When people order tickets, the payment gets approved by stripe+mijireh but for some reason on the Woo side of things it kicks back as a cancelled order.

    Note: I do not think this is a woocommerce bug, because I’ve made test products and purchased them and they show up as order received from the user side of things and then pending in the dash. As opposed to WooTicket orders which don’t send the ticket to the user or show as received. Then show up as canceled in the dash (even after payment goes throug)

    #85150
    Chris
    Participant

    Hi there,
    You’ll need to see Woo’s support team for support with WooCommerce questions.

    -Chris

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Payments go through but show up as cancelled in dash’ is closed to new replies.