Payment bank transfer

[Marco Roveda]

HELLO, I have a problem in the system, I found that when a customer purchases an event with bank transfer or cash payment is sent automatically the ticket without my having done the checkin … can you suggest me how to fix it?

[Andras]

Ciao Marco,

Thanks for using our plugins!

There is a setting under Events > Settings > Tickets where you can set up when the the tickets should be sent to the user. It looks like this:

Let me know if this helps.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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