part of the ticket

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Home › Forums › Ticket Products › Event Tickets Plus › part of the ticket

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  • July 13, 2015 at 2:41 am #985759
    Marco Roveda
    Participant

    hello
    I wooticket purchased, installed and see that everything works …
    but in the individual event you do not see the part of the ticket purchase
    What should I do to set this?
    http://postimg.org/image/f14ssdzqb/

    July 13, 2015 at 9:22 am #985927
    Brook
    Participant

    Howdy Marco,

    I would love to help you with that. I am not sure I understand you completely. Are you saying that you have installed WooCommerce Tickets, created an event and added some tickets, but the tickets are not showing up below the event? If so, is the event in the future, or has it already started? The ticket area will automatically hide if the event has already passed.

    I want to help. Please clarify if I misunderstood you. Cheers!

    – Brook

    July 13, 2015 at 9:38 am #985935
    Marco Roveda
    Participant

    This reply is private.

    July 14, 2015 at 10:23 am #986344
    Brook
    Participant

    I am happy to hear that works, Marco.

    Have you checked your spam folder? I wonder if the ticket email is in there for some reason.

    – Brook

    July 14, 2015 at 10:39 am #986355
    Marco Roveda
    Participant

    This reply is private.

    July 15, 2015 at 2:58 pm #986789
    Brook
    Participant

    Howdy Marco,

    I am sorry to hear that! Email issues are hard to troubleshoot. Thank you for trying it from a different email address as well!

    You should try one of the following and see if you can glean extra information:

    1. Check your server error logs, is there anything in there that might be the culprit? Feel free to share them here as a private reply and I can see if anything looks suspicious.
    2. Try testing if there is a conflict. This guide walks you through how. Do you receive an email on the Twenty Fifteen theme with all plugins disabled? If so, proceed to the step in that guide where you find the source of the conflict.

    Does that all make sense? If so, what did you find out?

    Cheers!

    – Brook

    July 15, 2015 at 11:30 pm #986889
    Marco Roveda
    Participant

    This reply is private.

    July 16, 2015 at 8:28 am #987027
    Brook
    Participant

    Ahhh yes. I am happy you thought of that. That makes sense.

    There is unfortunately no user role for just approving checkins. Whoever is doing checkins will need access to the full events are on your website.

    One thing I should mention, in this forum we usually strive to keep our topics focused on a single issue, the one you had when you opened the topic. This helps keep things organized and get you the fastest responses. If that has now been resolved, would you mind marking this topic resolved?

    Thanks!

    – Brook

    July 31, 2015 at 7:05 am #992098
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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