Paid but order status still Pending

[reifymedia]

Just purchased The Events Calendar Pro, but my order status is still showing as Pending Payment. How long till my download and license key are available? Thanks!

[Cliff]

Hi. Sorry for the trouble here.

I see Order# 1204917 was canceled but Order# 1204919 went through successfully.

I also see your license key is issued and active.

Please login to https://theeventscalendar.com/my-account/, where you can see your order history and details and let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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