Page templates

[John]

Okay this post continues the one started at https://theeventscalendar.com/support/forums/topic/custom-page-template-for-events-and-default-event-calendar-page/#post-71793 . Before I continue though, as support I don’t think you should close and mark posts as answered just because you don’t want to give further help on them, it seems time and time again I see posts where your position is ‘this is custom development’ and your doors come slamming down. I see posts that I think are not custom development but questions I would consider suitable to a product you are offering for sale in the current WP market. For example, how many posts about shortcodes, you seem to class this as custom development, I would argue that shortcodes are an integral part of WordPress plugin implementation and people buying plugins expect to have plugins shortcodes to add plugin functionality to their website. Additionally maybe it is a company decision but emoticons in responses are starting to grind on me, you are a sensible business with a reputable product, for me emoticons do not convey this and my 2 cents is to reconsider the use of them in formal communication to your customers.

Back to my initial post, maybe I did not make myself as clear as I will now as thought I was trying to be more polite than asking outright and trying to find the middle ground in case I was making an obvious mistake. As you closed the post however and seemed to class this as custom development I will ask outright.

You have implemented a custom type in your plugin, i.e. ‘tribe_events’, why does a custom page template not work as with any other custom type implemented in WP when viewing a post of type ‘tribe_events’, so following WP standard template hierarchy standards? I do not consider this a question about custom development I think this is a question about the product I have purchased. Although your response does include the idea of using the template include filter, I shouldn’t have to use this really and would like to avoid adding conditionals into this part of the processing chain when WP is built to handle this automatically.

Regards,

J Healy

[Barry]

Hi John,

Thanks for the feedback.

We definitely don’t want to give the impression we’re slamming the door in your face and you’re right, we should certainly allow you to follow up rather than closing the thread after the initial post – that was the wrong course of action and that’s something we will not do again going forward. Please accept our and my apologies on that count.

With regards to shortcodes: I don’t personally agree that shortcodes are integral to all plugin implementations, but that doesn’t mean we’re not listening and we are very much conscious that there is demand for certain shortcodes. Right now, however, there are very few shortcodes facilitated by our event plugins – and those that currently exist are not really intended for general use. With that in mind, if you decide you need or want a shortcode that performs a specific function then you are welcome to post a feature request. In the short term though, if you need to go ahead and implement something like this, it really can only be a custom development task – we simply can’t build it for you.

The use of emoticons in responses is purely a matter of personal choice, there’s no overarching company policy there. I’m sorry if it jars with you – I for one find them a useful tool in what is a predominantly text-only channel of communication but can accept that of course that not everyone sees them that way.

To the question at hand:

You have implemented a custom type in your plugin, i.e. ‘tribe_events’, why does a custom page template not work as with any other custom type implemented in WP when viewing a post of type ‘tribe_events’, so following WP standard template hierarchy standards?

The Events Calendar overrides some parts of the default template hierarchy and also creates a new template hierarchy of its own, which we feel better accommodates presentation of events-related data.

Decisions like this one in many ways come down to personal choice rather than being a straightforward case of what is right and what is wrong and there are various avenues open to you here. For instance rather than set up a filter you might override and customize the default events template and use that as a branching off point (if you need different templates for different scenarios) or if your case is more straightforward go ahead and customize the default events template itself (and add whatever you need there, without creating separate templates).

Does that help?

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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