Page not found error

[Jeremy]

When I click an event I get a page not found error. http://www.phoenixsocialclub.com
Using a clean install of wordpress, disabled all other plug ins except buddy press.

[Rob]

Hey Jeremy. This could just be a permalinks issue; have you resaved your permalinks after installing, then tried again? If not, can you share your permalink structure so we can take a look? Thanks in advance!

[Jeremy]

Thank you Rob!

It is! http://www.phoenixsocialclub.com/2012/03/sample-post/ can you email me at [email protected] and I can give you access so you can look at it? Thank you!

[Rob]

Hey Jeremy. I am seeing the issue there; thanks. Doesn’t look like your permalink structure is the issue. Before I get a dev to take a look at the backend, can you do a couple of tests for me?

1) Switch to a different permalink structure under Settings -> Permalinks to see if the issue persists.
2) Confirm that you’re running the 2.0.4 code for both The Events Calendar and Events Calendar PRO.
3) Deactivate all other plugins to see if we can identify a conflict with one of those plugins.
4) After deactivating the plugins, if the issue persists, reverting to the 2011 theme to see if it’s a theme issue.

Once you give those a go and report your findings, I can get a dev to take a look from there. My apologies for the inconvenience in the interim.

[Jeremy]

Thanks! I tried all this and it still does it, even in other themes.

Yes using the 2.04 code.

[Rob]

Alright, thanks for confirming. I’m not sure what the case could be here – let me see if Jonah, from our dev team, has any suggestions. I’ll get him to chime in directly if so.

[Jonah]

Hi Jeremy,

Strange issue, I’d be happy to try and track down the problem for you. Can you please email WordPress admin credentials to jonah [at] tri [dot] be and I’ll take a look?

Thanks,
Jonah

[Jonah]

Hi Jeremy, I think I’ve figured it out. It looks like your theme is registering an events post type and it’s likely using ‘event’ as the permalink path. You’ll either need to unregister the post type with something like this: http://pastebin.com/VexHkgig or modify the post type rewrite slug to something else like ‘theme-event’. It seems like if you’re using our plugin you won’t need the post type though so that would be the cleaner option.

Let me know if this helps or not.

– Jonah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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