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[Aaron McNany]

I’m very interested in the PRO version and would buy it if I knew that the plugin will work properly. Unfortunately, anytime I try to navigate through the calendar (from event to calendar, from month to month, etc.) the page just loads endlessly. Why is this happening? I really like your plugin’s features, it just doesn’t seem to work properly for me. Thanks!

[Jennifer]

Hi Aaron,

I’m sorry you’re running into this issue, but thanks for reaching out!

The best place to start troubleshooting is by testing for a conflict. Our knowledgebase is also a great place to start looking for answers, and you can also search our premium forums to see if another user has posted about a similar issue.

If you still aren’t able to find an answer, I would recommend posting in our community forum on wordpress.org, which we review weekly to check for bug reports. We use the Pre-Sales forum to answer questions about the features of our premium plugins and are not able to provide support here.

I do want to note that this is not something upgrading to Pro would fix, but I hope this information helps!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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